Shipping

Orders placed before 4pm Pacific Time ship the next business day.

Domestic and Canadian shipping:

Free standard shipping to the US and Canada delivers in 2-5 business days.  We typically ship USPS or UPS but some Canadian orders may be shipped via DHL.

Expedited shipping options are available at checkout at these rates:
2nd Day Air - $25 + $10 per additional item
Next Day Air - $45 + $15 per additional item

International shipping:

Yes!  We offer free shipping internationally to Europe, South America, Japan, Australia, and New Zealand using DHL Express and UPS.   You may be responsible for tariffs and duties charged by your country's customs office.

We'll be adding more destinations.  If you don't see your location on the list, please tell us where you are and which SINGULAR you'd like.  We'll be in touch to make sure you get what you want.  
 

Returns

Items can be returned for any reason within 14 days of delivery.  Just send us an email and we'll get the return process going.  Please make a note if you'd like a refund or an exchange.  We strive for a high quality of craftsmanship with every piece; however, tool marks may be present on interior surfaces.  Due to the nature of wood and its internal tensions, individual components of your console may arrive with a slight bow.  The components will straighten when installed and assembled.  Custom orders are non-returnable.  Please contact us if the item you receive doesn't meet your expectations.  

Shipping costs and import fees are not refundable.  Please note that returns from outside the US that are shipped duty unpaid will be refused until any associated fees are paid by the sender.